Contact
Email us and describe the problem
Email is how we take bookings. Tell us what's happening and we'll reply with whether it suits remote or onsite help and what the charges start from.
Monday to Friday, 9am – 6pm · Remote from $149/hr · Onsite call-out from $99 + labour from $149/hr · GST included
Get in touch
Helpful things to mention
None of this is required, but it helps us answer accurately.
- 1What the computer or device is doing — your own words are fine.
- 2Any message on screen, word for word or as a photo.
- 3When it started, and anything that changed just before.
- 4Whether it's for home or business, and your suburb.
We reply to every email — usually the same business day.
Prices — GST included
Remote support
From $149
per hour, GST included
With your permission, we connect to your computer over the internet. Suits email, software, settings and speed problems.
Onsite support
Call-out from $99
plus labour from $149 per hour, GST included
We come to your home or office in our service area. The call-out is charged in addition to labour.
Cash discounts available — ask when booking.
All displayed rates include GST. Prices are starting rates, not fixed job prices.
Suburbs We Cover
Onsite visits across these 31 suburbs in Melbourne's east. Remote support is available outside this area.
- Bayswater
- Blackburn
- Blackburn North
- Blackburn South
- Boronia
- Box Hill
- Box Hill South
- Burwood
- Burwood East
- Camberwell
- Doncaster East
- Donvale
- Ferntree Gully
- Forest Hill
- Glen Waverley
- Heathmont
- Knoxfield
- Mitcham
- Mount Waverley
- Nunawading
- Park Orchards
- Ringwood
- Ringwood East
- Rowville
- Scoresby
- Surrey Hills
- Vermont
- Vermont South
- Wantirna
- Wantirna South
- Wheelers Hill